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No representative of the bank will ever contact you and ask for your password, card number, full social security number, account number, PIN, expiration date, one-time authentication code from a text message/email, or the three-digit security code on the back of your card. Likewise, you will not be asked for answers to security questions if a bank representative has called, emailed, or texted you. To better protect your account:
- Do not trust a call based on the caller ID. Fraudsters can fake or “spoof” caller ID.
- Do not provide access to your online banking to anyone. Passwords and the one-time authentication codes sent to your phone or email address should never be shared. If you suspect these credentials have been compromised, change your password, and call the bank during business hours.”
No representative of the bank will ever... +
No representative of the bank will ever contact you and ask for your password, card number, full social security number, account number, PIN, expiration date, one-time authentication code from a text message/email, or the three-digit security code on the back of your card. Likewise, you will not be asked for answers to security questions if a bank representative has called, emailed, or texted you. To better protect your account:
- Do not trust a call based on the caller ID. Fraudsters can fake or “spoof” caller ID.
- Do not provide access to your online banking to anyone. Passwords and the one-time authentication codes sent to your phone or email address should never be shared. If you suspect these credentials have been compromised, change your password, and call the bank during business hours.”
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